Membership FAQs

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Membership FAQs

 

  • When is the Season Membership Renewal Deadline?

    2025 Season Members have until Wednesday 5th November to renew their current seat and receive the Renewal discount. Following this time we will release any unpurchased seats for general sale*.

    *A portion of released seats will remain reserved for the ticket office team to work through those members who have selected to be on the 2026 Seat Transfer Lists. General sale and seat move requests will not be processed until W/C 10th November 2025

    • When is the Earlybird Membership Deadline?

      The Earlybird deadline for new members and for those that chose to renew after the renewal deadline have until Wednesday 3rd December to purchase and receive the Earlybird discount.

    • Renewing a Season Membership but would like to change seats/stands?

      MOVING INTO THE SOUTH STAND - You can do this buy selecting to purchase a Season Membership as a new membership rather than selecting renew. You can still log into your existing membership account once you have selected the South Stand membership you would like to purchase.

      MOVING TO A SEATED AREA - You can either renew your existing seat or select a seat that is currently available at the time of sale. Once your membership has been purchased, you can then join our 'Renewal Transfer List'. The Ticket Office will contact everyone on the transfer list in chronological order to discuss alternate options available after the renewal deadline. Please note, if you choose to move your seats after the deadline and have not joined our seat move list, there will be a £5 administration charge per membership.

      How to join the Renewal Transfer List

      Current members can join the Season transfer list once they have purchased their 2026 membership. To join the list, please email the ticket office [email protected] with the subject of 'Renewal Transfer List', please include in your message your full name, membership number, current membership information (seat/stand details etc.) and your preference of new area/seats. If your seat move request is for more than one membership, please include these details for each member of your party.

      Please be aware that our colleagues in store are unable to add you to the list. if you are unable to email your request, please call our ticket office on 01925 248 888. Ticket office phone lines are open Monday-Friday, 10am-4pm

    • Buying a Concession, Young Adult, Teen, Junior or Disabled Membership? Please click here to see the types of ID/Entitlement we need to see

      CONCESSION 65+ / YOUNG ADULT / TEEN / JUNIOR / INFANT MEMBERSHIPS

      o Birth Certificate

      o Driving License

      o Passport

      Please see below the age definitions to qualify for one of the above memberships.

      🏉Concessions are 65+, must turn 65 before 31st May 2026 to qualify.

      🏉Young Adults are aged 19-23, must not turn 24 before 31st May 2026 to qualify.

      🏉Teens are aged 17-18, must not turn 19 before 31st May 2026 to qualify.

      🏉Juniors are aged 12-16, must not turn 17 before 31st May 2026 to qualify.

      🏉Wolf Pack are aged 6-11, must not turn 12 before 31st May 2026 to qualify.

      🏉Wolf Pup are aged 2-5, must not turn 6 before 31st May 2026 to qualify.

      🏉Infants are aged under 2, must not turn 2 before 31st May 2026 to qualify.

      WHEELCHAIR & AMBULANT DISABLED MEMBERSHIPS

      Proof of entitlement for Disabled and Carer memberships are below.

      o A letter confirming your entitlement to the higher or middle rate mobility component of Disability Living Allowance (DLA)

      o A letter confirming that you receive the Enhanced rate of Personal Independent Payment (PIP)

      o Entitlement to Attendance Allowance age 65+ Care Componenent.

      o Letter from the person's General Practitioner confirming that they are a disabled person with a recognised impairment that requires extra help.

      o A copy of a local Blind or Partially Sighted person's registration card or a Certificate of Visual Impairment (CVI) document.

      Every individual experiences their disability very differently and Warrington Wolves Football Club recognises this. Accordingly, we try not to make generalisations and each request for a complimentary carer ticket will be reviewed on a case by case basis. We will listen to what the individual says about the daily effects of their disability, and let them identify the difficulties they may have in attending a match. In order to help manage the ticketing system, we request supporters to provide proof of disability upon purchase of a membership and this will be reviewed at the beginning of each season.

    • I've purchased my membership by Direct Debit, what happens next?

      Your confirmation email should inform you of when your new membership card is available for collection.

      If you would prefer to have your membership posted to you, you can request this through our ticket office on 01925 248 888. Ticket office phone lines are open Monday-Friday, 10am-4pm. Once the postage charge of £5.50 has been paid, your membership will be dispatched as soon as they are available.

      You should also receive a separate email from Premium Credit Limited informing you of the details of your direct debit.

    • How do I renew my existing Season Membership and link my Friends & Family to my account?

      You can renew your existing membership here.

      Linking friends & family to your account allows you to purchase membership/tickets on their behalf. If you are renewing more than one membership, you will need to make sure that every member you are purchasing on behalf of are registered in your network. You can update your Friends & Family here.

    • How To Buy

      Online

      💻 Click here to purchase

      In Store

      🏟️ Our Official Club Store is open Monday-Saturday, 9am-5pm.

      Phone

      📞 Call our Ticket Office on 01925 248 888. Ticket office phone lines are open Monday-Friday, 10am-4pm

      Please be aware that our colleagues in store and on the phone lines cannot help with your direct debit application. Also those who wish to go onto a seated transfer list once they have renewed / purchased a Season Membership must contact the Ticket Office Directly as this can not be done online.

      To receive a callback please email [email protected] with your enquiry and a member of the Ticket Office Team will attempt to call you back within 3 working days (please be aware this is dependent on inbound calls).